ABC7Chicago.com: Thousands of 9-1-1 calls unanswered every week

City data reveals that more than 500 calls were not answered on an average day in Chicago during that time period, and there were 30 days where more than 1,000 calls were missed.

"The number of calls that are going unanswered every day is absolutely shocking, and this is something that I thought that people who live and work in the city of Chicago, they need to know about this," said Biederman. ABC7Chicago.com: Thousands of 9-1-1 calls unanswered every week