City has prank callers’ number: $1,000 fines for fake 9-1-1 calls

In Chicago: City has contacted 500 ‘most egregious’ callers. Columbia Chronicle

Sign language helps child save mom's life

"A mother's decision to teach her 3-year-old daughter sign language may have saved her life." Seattle Post-Intelligencer: AP - U.S. Headlines

911 calls can help detect bioterror, spread of flu

"The Joint Communications Center and the Columbia/Boone County Health Department recently installed a computer program called FirstWatch to monitor emergency medical calls for suspicious patterns of symptoms." 911 calls can help detect bioterror, spread of flu

Ardmore Cell Phone Calls Cannot Be Traced by 911

KTEN Online - Article: "A recent tragedy in Dallas brings to light a shocking reality that in an emergency, calling 9-1-1 from a cell phone does not help police dispatchers figure out where you are. "

Learning to deal with emergencies

This talks about one community's involvement with Community Emergency Response Team (CERT) training: :: Pulitzer Central Coast Newspapers ::

Two regional 911 centers resisting merger with county system

Two regional 911 centers resisting merger with county system: "An effort to consolidate Allegheny County's 911 system at its emergency operations center in Point Breeze is meeting with opposition in southern and eastern municipalities, where officials plan to maintain separate dispatch centers if they cannot operate as satellites of the county operation at their current locations."

Ocean City Maryland - OnStar incident with PSAP

This story also includes a link to the 911 transcript. The incident is still under investigation: "(The rangers) investigated with what they were given," Fudge said on Wednesday. "They looked in an area they thought was an appropriate area. It does sound like that it was very hard for them to get an exact location."

Surfers found the body of 25-year-old Adam Starkey and his partially submerged 2004 Hummer the morning of Feb. 6 – nearly12 hours after authorities received the OnStar alert. "Ocean City Maryland

Drug deal caught on camera by 911 center monitor

I will refrain from making any opinionated comments about this since this site is for informational purposes only: Drug deal caught on camera by 911 center monitor

HoustonChronicle.com - VoIP users have problems calling 911

Another article on the well-publicized incident in Houston: HoustonChronicle.com - VoIP users have problems calling 911

E9-1-1 Institute Presents 2005 Awards

The E9-1-1 Institute in Washington, D.C., this year is presenting nine awards for outstanding actions and service in emergency response. The award winners range from two five-year-olds who saved their mothers' lives to veteran police officers and emergency dispatchers. E9-1-1 Institute Presents 2005 Awards

VoIP and 911 – Part III

Summary of the issues around VoIP and some of the E911 trials underway: VoIP and 911 – Part III.
Make sure you read Parts I and II as well (which are linked from the article.)

Testing E911 in Montgomery County MD

One person's experience with VoIP and 911 in Maryland. His company apparently uses the CLEC method to handle E911 in their territory: The Libes Libation: Testing E911 in Montgomery County MD

911 sent crew to wrong address: Answers sought in Victor death

Another article on the incident from Rochester: 911 sent crew to wrong address: Answers sought in Victor death

WYTV - Trumbull County to Cut 911 Workers

Budget cuts in an Ohio county are forcing layoffs of dispatchers: WYTV - Trumbull County to Cut 911 Workers

Brunswick police alarmed by impending E-911 cuts

Very good article on the Maine PSAP consolidation issue. Some good arguments for both sides of this issue: The Times Record News

Duo helps keep 911 responders on right track

A good human interest story that helps educate the public about 911 addressing issues: Ledger-Enquirer | 02/21/2005 | Duo helps keep 911 responders on right track

Could Local Child's Death Have Been Prevented?

It looks like the database had the wrong address: 13WHAM-TV ROCHESTER || NEWS

What's Next: A 3-D View of the City, Block by Block

It doesn't mention emergency services but this could greatly benefit dispatch: The New York Times > Technology > Circuits > What's Next: A 3-D View of the City, Block by Block (Registration required)

Switch to cell phones taxes 911 centers

Missouri still does not have a surcharge on cellphones for 911 and PSAPs are hurting: Switch to cell phones taxes 911 centers

Ohio Mom Gives Birth In Bathroom With 911 Help

NewsNet5.com - Health - Ohio Mom Gives Birth In Bathroom With 911 Help

'Tragic' 911 error | ajc.com

This is still under investigation: "Taylor confirmed Tuesday that authorities originally rushed toward Mercer University Drive in north DeKalb rather than the Zundel home on Mercer Road in central DeKalb. Taylor said he could not speculate on whether the delay could have contributed to Zundel's death."'Tragic' 911 error | ajc.com(Registration required.)

Three years old!

This has to be a record: mcall.com - Toddler who learned 'The 911 Lesson'

Internet phoning bill fails

In Virginia: "A state Senate committee let a bill fail yesterday that would have excluded Internet phone calling from state regulation." As I understand it, this does not create regulations but it does leave the door open for possible regulation in the future. TimesDispatch.com | Internet phoning bill fails

Man pleads guilty to hacking WebTV

A 44-year-old Louisiana man pleaded guilty in San Jose today to hacking into WebTV users' accounts, which resulted in the users dialing 9-1-1 instead of logging into the Internet service. Man pleads guilty to hacking WebTV

Deregulation bill could hurt 911 service, some say

Alabama deregulation bill favored by telcos could impact 911: Deregulation bill could hurt 911 service, some say

Have a 911 dial plan question & need a little help

This is an enterprising person with VoIP and no 911 service. Something tells me Joe Public isn't going to do the same: Voxilla :: View topic - Have a 911 dial plan question & need a little help

N.C. newspaper sues sheriff over access to 911 calls

"A Winston-Salem newspaper claims in a lawsuit that Forsyth County Sheriff Bill Schatzman has violated public records law by refusing to release the contents of 911 calls."Dateline Alabama

Technology Trips Over 9-1-1

An article on the Vonage issue in Houston, as discussed on the 911 Talk mailing list: KCBD - NewsChannel 11 / Lubbock, TX: Technology Trips Over 9-1-1

First Responders Concerned Over Plan To Cut 911 Call Centers

Maine is looking to consolidate their PSAPs: WMTW.com - News - First Responders Concerned Over Plan To Cut 911 Call Centers

Bill would add fees to VoIP service

Kansas is trying to regulate VoIP: Bill would add fees to VoIP service - 2005-02-04 - Wichita Business Journal

Eyewitness News 11.com: 911 Computer Errors Can Delay Help in Emergencies

This looks like a pretty big story: Eyewitness News 11.com: 911 Computer Errors Can Delay Help in Emergencies

Europe slow to dial its emergency number: 112

From the NENA Talk mailing list: Europe slow to dial its emergency number: 112

Retired dispatcher has dealt with good, sad of people's lives

25 years as a dispatcher. A nice story: Retired dispatcher has dealt with good, sad of people's lives - PittsburghLIVE.com

Update: House rejects proposal to cut 911 tax

An update from a previous news item: AP Wire | 01/31/2005 | House rejects proposal to cut 911 tax

Homeland Security Editorial by Mike Byrne

More about homeland security but it shows Microsoft is getting involved in emergency services. Thanks to Bob Tilden for the link: Homeland Security Editorial by Mike Byrne