Friday, March 24, 2006
Couple grumble about 9-1-1 response
Couple grumble about 9-1-1 response: "On Saturday about 8:30 p.m., Danny Grall, 38, and fiancee Heather England, 28, said they had to call 9-1-1 three times before they could get a dispatcher's attention. "
Records show neglected fire call to 911 among thousands unanswered
The records were examined after Stacey Hunter's failed attempt to report a kitchen fire when three of four 911 call center employees were taking breaks at the same time.
With Hunter's repeated 911 calls going unanswered, her 13-year-old son and 14-year-old nephew ended up running a half mile to a fire station where firefighters quickly responded. WBIR.COM - Records show neglected fire call to 911 among thousands unanswered
With Hunter's repeated 911 calls going unanswered, her 13-year-old son and 14-year-old nephew ended up running a half mile to a fire station where firefighters quickly responded. WBIR.COM - Records show neglected fire call to 911 among thousands unanswered